Legal
Website and service terms
Last updated: September 7, 2026
These terms govern use of this website and form part of the agreement between you and Bugged Pest Control LLC (“Bugged”) when applicable. A separate written service agreement presented before enrollment or treatment controls service-specific scope, price, renewal, cancellation, guarantee, preparation, and dispute terms. If it conflicts with these website terms, the signed service agreement controls.
Availability and estimate requests
Website content and a submitted request do not guarantee service, appointment timing, price, or treatment. Bugged confirms availability and scope after reviewing the property location, pest, property conditions, licensing/category coverage, staffing, and other operational requirements. The public estimate form does not collect payment or create a purchase.
Residential services
Bugged’s launch positioning is residential pest control in Greater Austin. Services are performed only where Bugged has approved availability and applicable licensing, insurance, personnel, product, and operational support. Products are applied according to their labels and applicable requirements.
Plans, billing, and cancellation
New HiveGuard enrollments use a twelve-month agreement with four scheduled visits: initial service, then approximately months 3, 6 and 9. Monthly billing is separate from visits. The recurring rate starts at $66 per month plus applicable tax and follows the quoted total-lot-size tier. Existing pest issues may affect the quoted price before enrollment. Cinctra yard treatment is included. The initial-service fee is stated in the quote. Payment authorization is collected during signup; the initial-service fee and first monthly payment are charged after initial service completion. The agreed price remains fixed for the term. Renewal notice is sent in advance, normally 30 days before term end. Uninterrupted renewal has no new initial fee; effective cancellation followed by re-enrollment does. Contact the office for cancellation under your signed agreement. Price or material term changes require a replacement agreement. Existing customers retain their signed terms.
Guarantee and reservice
Callbacks for covered pests are available at no extra charge throughout active service with Bugged, with no day limit after a scheduled visit. Coverage, exclusions, preparation, access, property-condition requirements, and available remedies are controlled by the written plan and service agreement. No statement guarantees permanent elimination of every pest or waives conditions outside Bugged’s reasonable control.
Customer responsibilities
You agree to provide accurate property, pest, occupant, pet, access, and contact information; follow preparation and re-entry instructions; disclose conditions relevant to treatment; provide reasonable access; maintain agreed property conditions; and make payments when due under an accepted agreement.
Website images and app screens
Some website images and videos may be created or enhanced using AI. App screens may show sample data. These visuals illustrate services and features and do not necessarily depict a particular customer or completed service visit.
Acceptable website use
Do not misuse the website, attempt unauthorized access, interfere with operation, submit fraudulent information, scrape personal or protected data, or use Bugged’s content or marks without permission. Informational pest content is general education and is not medical, veterinary, structural, or legal advice.
Disclaimer and limitation
To the extent permitted by law, the website is provided as available and Bugged is not responsible for indirect or consequential loss arising solely from website use. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded. Service liability, insurance, and remedies are addressed in the applicable written agreement and law.
Governing law and changes
Texas law governs these terms, without limiting non-waivable consumer protections. Bugged may update the website terms prospectively by posting a revised date. Material changes to an active service relationship are handled under the applicable agreement and law.
Contact
Bugged Pest Control LLC
Service area: Greater Austin, Texas
(737) 247-7143
hello@buggedpest.com