Know what is next
See the date, arrival window, property, and visit status without hunting through messages.
The Bugged customer app
Know what's next. See what was done.
Your plan, upcoming visits, technician arrival, service requests, and completed work stay together in one clean mobile record.
Follow service day
When tracking is active, a privacy-safe ETA and technician introduction replace the mystery window.
Keep the proof
Completed visits can include a plain-language summary, technician notes, and customer-visible before-and-after photos.
Reach the local team
Request help, follow updates, and keep service details tied to the right home.
01 · Your service
The plan and the requests behind it.
My Service keeps plan coverage, estimates, and office-reviewed service requests in the same place. Miles can see that his wasp request was completed without mistaking it for work that is still pending.
- Active plan details
- Covered pests
- Estimate status
- Request history
02 · Your calendar
Upcoming work and completed history, together.
See what is booked for the selected property, open a past visit, or start a new service request. The schedule separates future work from completed history so the next step is always clear.
- Visit windows
- Calendar view
- Past service record
- Add-to-calendar access
03 · Service day
You know who is coming—and when.
When Taylor is on the way, the app shows an approved technician introduction and a privacy-safe arrival range. Tracking stays useful without exposing a precise vehicle location.
- Approved technician profile
- On-the-way status
- 10–25 minute range
- Automatic refresh
04 · After the visit
A service record you can actually read.
The completed visit explains what Taylor found and what was done, then keeps customer-visible proof with the same record. No guessing from a door hanger.
05 · Between visits
Turn a new concern into a useful request.
Take a clear photo to start an identification, or select the concern directly when requesting service. When photo identification is available, a tentative result can help prepare the request. Identification is never treatment, medical, or safety advice, and the local team reviews every request before scheduling.
06 · Your account
Your home, plan, and preferences stay organized.
Miles can review the home attached to service, confirm his plan is active, manage preferences, and reach support. Payment credentials remain with the applicable processor; the app shows account and billing status without exposing raw card details.
- Property details
- Billing status
- Notification preferences
- Support and privacy
Clear service starts before the first visit
Tell us what your home needs.
Start with a free estimate. If Bugged is the right fit, your service record will be ready in the app when your account is activated.
Get my free estimateAlready a customer?
Open your secure account.
Routine visit, estimate, billing, and support details are also available in the browser portal. Live tracking and push notifications remain app-only.
Store badges stay inactive until the approved production listings are available.